Question 1

What's new at ARTBOXY?

Accepted Answer

You can now sell your artwork directly through ARTBOXY – worldwide.ARTBOXY goes a step further: We not only support you in making your art visible, but also actively in selling it and building your artistic career.In addition to curated exhibitions, you now benefit from an integrated sales process including secure payment processing, shipping support and personal assistance from our team.Our goal is to offer you an all-in-one solution so you can focus on what really matters: your art.• Integrated payment processing – secure and direct via ARTBOXY• Organized shipping & logistics – simple and straightforward• Personal support – our Artist Management Team actively supports you throughout the sales process

Question 2

What do I need to do to sell via ARTBOXY?

Accepted Answer

Selling your artwork via ARTBOXY only requires a few steps:Setting up your seller profile (Stripe)Enter your shipping addressMake your artwork available for sale and set pricesOnce everything is set up, your works will be visible to collectors and can be sold directly.

Question 3

How do I set up my seller profile / Stripe profile?

Accepted Answer

To sell your artwork via ARTBOXY and receive payments, you need to set up your seller profile (Stripe) once. Here's how:Go to your profile and open the "Seller Account" section.Click on “Connect Stripe account” on the right.Enter your email address and mobile phone number and confirm the code you receive via SMS.Fill in your personal details completely and click on "Next".Under "Business Details" you can enter your website. If you don't have one, select "I don't have a website" and add to the description.Enter your bank details carefully! Your sales will be paid out to this account later.Confirm all details with "Agree and Submit" to complete your seller profile.Once your profile is set up, you can make your work available for sale and receive payments. You can also find a video tutorial here: https://youtu.be/qlQ3pAIwEcE

Question 4

How can I add or change my shipping address?

Accepted Answer

To make your work available for sale, you need to enter a shipping address.Here's how: 1. Go to your profile and click on the "Seller Account" tab. 2. There, on the left, you'll find the address field where you can add or change your shipping address at any time. You can also find a video tutorial here: https://youtu.be/2-81DpvlB78

Question 5

How can I make my work available for sale?

Accepted Answer

Once your seller profile is activated and you have entered a shipping address, you can easily make your works available for sale.Here's how to proceed: 1. Go to your profile and click on the "Artwork" tab. 2. Click on the desired artwork. 3. Click on the three dots in the upper right corner and then on "Edit artwork." 4. Activate "Artwork is for sale" and add the following information: 	- Size of the artwork (above the "Artwork is for sale" section) 	- Selling price (in EUR) 	- Shipping information (package size and weight) 5. Then you can click on "Edit artwork" at the bottom, and your artwork will be ready for sale. You can also find a video tutorial here: https://youtu.be/xZAaTKYB56E

Question 6

How does the sales process work?

Accepted Answer

Once a buyer purchases your work, the process proceeds as follows:You will be informed about the sale directly in your profile and will receive a notification.You have up to 7 days to accept or decline the order in your profile.Once you accept the sale, the transport will be automatically prepared for you. You can easily book the pickup of your package and receive a shipping label to attach to the packaging.Your artwork will be delivered to the buyer.Once the buyer confirms receipt (within 14 days), the payment will be released to you.

Question 7

How much does it cost for me to sell via ARTBOXY?

Accepted Answer

The cost depends on your membership:Premium members: 0% commission on salesStandard members: 50% commission on salesThe cost of premium membership remains unchanged.

Question 8

When will I receive my payment from a sale?

Accepted Answer

Payment will be made once your work has successfully arrived at the buyer's location and has been confirmed by them within 14 days.Your payment will be securely held throughout the entire process. After confirmation, the amount will be automatically paid out to your registered account.

Question 9

Can I set the prices myself?

Accepted Answer

Yes, you set the prices for your work yourself. You have full control over your pricing and can adjust it at any time.

Question 10

Who pays the shipping costs?

Accepted Answer

The buyer will pay the shipping costs.The costs are automatically calculated at the time of purchase and displayed to the buyer in addition to the selling price. This means that you, as the artist, have no effort involved in price calculation or processing.Important: Please ensure you provide correct information regarding packaging size and weight, as this will affect shipping costs.

Question 11

How can buyers purchase a work of art?

Accepted Answer

Buyers can easily purchase artworks directly through ARTBOXY – quickly, securely and worldwide.Once a work is available for sale, an interested buyer can initiate the purchase with a click on "Buy now" . They then enter their delivery address and conveniently complete the payment via the platform, including shipping costs.The entire process is handled securely and in a structured manner via ARTBOXY, ensuring optimal support for both the artist and the buyer.

Question 12

Where can I see my sales or purchase requests?

Accepted Answer

You can easily view your sales and purchase requests in the "Orders" section.There are two ways to get there:• Click on the menu (☰) in the top left corner and select “Manage orders”• Or click directly on “Orders” in the top right corner next to the message icon.There you will find all your sales and can view their status at any time.

SOLD. SHIPPED. DONE.

Sell and ship your artworks in a new way directly through ARTBOXY!

Here are three things you should do now:

1. Activate your seller account

You cannot sell artwork without an active seller account.
Follow these detailed instructions to activate your seller account:

2. Add shipping address

Specify the shipping address for your artwork so buyers can book transport directly at the time of purchase. Here's how it works:

3. List your artwork for sale

Your artwork isn't automatically available for sale. You need to activate it first. Here's how:

Frequently asked questions

What's new at ARTBOXY?

What do I need to do to sell via ARTBOXY?

How do I set up my seller profile / Stripe profile?

How can I add or change my shipping address?

How can I make my work available for sale?

How does the sales process work?

How much does it cost for me to sell via ARTBOXY?

When will I receive my payment from a sale?

Can I set the prices myself?

Who pays the shipping costs?

How can buyers purchase a work of art?

Where can I see my sales or purchase requests?

SOLD. SHIPPED. DONE. Sell and ship your artworks in a new way directly through ARTBOXY!

Here are three things you should do now:

1. Activate your seller account

You cannot sell artwork without an active seller account. Follow these detailed instructions to activate your seller account:

2. Add shipping address

Specify the shipping address for your artwork so buyers can book transport directly at the time of purchase. Here's how it works:

3. List your artwork for sale

Your artwork isn't automatically available for sale. You need to activate it first. Here's how:

Frequently asked questions

What's new at ARTBOXY?

What do I need to do to sell via ARTBOXY?

How do I set up my seller profile / Stripe profile?

How can I add or change my shipping address?

How can I make my work available for sale?

How does the sales process work?

How much does it cost for me to sell via ARTBOXY?

When will I receive my payment from a sale?

Can I set the prices myself?

Who pays the shipping costs?

How can buyers purchase a work of art?

Where can I see my sales or purchase requests?

SOLD. SHIPPED. DONE.

Sell and ship your artworks in a new way directly through ARTBOXY!

You cannot sell artwork without an active seller account.
Follow these detailed instructions to activate your seller account: